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Contact the Workshop

Get a Live Quote Before You Travel

Send the model, issue, and your area in Phuket so the workshop can tell you whether the job is straightforward, diagnostic, or urgent.

Updated 16 April 2026 | Patong workshop support for tourists, expats, and concierge teams.

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Fastest quote workflow

For the quickest answer, send the exact model, the fault, a photo if useful, and where you are staying in Phuket.

Device model Main symptom Photo or video if helpful Area or hotel name
Open Repair Estimator Email the Workshop
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Hotels and villas

If you are helping a guest with a broken phone, use the estimator first, then contact the workshop with the guest's model, issue, and location.

Water damage is time-sensitive

Turn it off, do not charge it, and travel as soon as possible. Speed matters more than a perfect message.

Travel Guide

How to judge the trip from your area

Travel timing matters because some jobs are worth coming in for immediately and some are better confirmed first.

Kata / Karon15-20 min by Grab
Kamala15-20 min by Grab
Bang Tao / Laguna25-35 min by Grab
Rawai / Nai Harn25-30 min by Grab
Phuket Town20-25 min by Grab
Chalong25 min by Grab

Grab prices vary by time of day. Always confirm the fare in the app before booking.

Questions

Contact FAQs

Practical answers before you message or travel.

Send the exact model, the fault, and the area you are coming from so the workshop can estimate price range, urgency, and travel expectations.
Send the exact model, a photo if the damage is visible, the fault description, and where you are staying in Phuket.
Yes. The estimator and this page are designed to help concierge teams set expectations quickly before sending a guest to the workshop.
Walk-ins are welcome during opening hours, but urgent jobs and busy-season traffic make it smart to contact the workshop first.
Turn it off, do not charge it, and travel as soon as possible. Water damage becomes harder to recover the longer it sits.
The workshop is based in Patong. Travel timing guidance by area is listed above, and the repair estimator can help you decide whether to travel immediately.

Need the answer before you leave the hotel?

Use the estimator if you want a planning answer first, or go straight to contact if the job is urgent and time matters.

Use the Estimator Email the Workshop
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